Messaging
Early access wa.taqania.com
Your business on WhatsApp, run as a team.
Connect your company’s WhatsApp Business number once. Your team answers customers from one shared inbox, a welcome menu and automatic replies handle the routine questions, and approved campaigns reach the customers who subscribed.
What it does
Shared inbox
Every customer conversation in one place, assigned to a colleague, with private notes, quick replies and files.
Welcome menu
Buttons and lists customers tap for answers, sub-menus and links, or to reach a person.
Automation
Working hours, an away message, keyword replies and automatic assignment to your team.
Campaigns
Send an approved WhatsApp template to your subscribers and follow delivery and read counts.
Grow subscribers
A link, QR code, website button and printable poster customers use to subscribe themselves.
Contacts
Import a list or let customers subscribe. Anyone can reply STOP, and is never added back.
Connection health
A clear warning when your number, its access or its quality rating at Meta needs attention.
Roles
The owner controls the number, campaigns and settings; colleagues answer conversations.
How it works
Request access
Tell us about your business and how you use WhatsApp today.
Connect your number
Link your WhatsApp Business number through Meta’s official platform. We guide you through it.
Set up the basics
Working hours, an away message and a welcome menu, in minutes.
Talk to customers
Your team answers from the shared inbox, and campaigns reach your subscribers.
What it is not
Messaging uses Meta’s official WhatsApp Business Platform. Meta approves every campaign template and charges for the template messages it delivers, separately from Taqania. Customers who have not written to you in the last 24 hours can only be messaged with an approved template.